Contact Points

Contact Points are opened from October 19, 2009, in all regional cities of the Slovak Republic and provide the following customer services:
 

  • registration
  • signing Contracts on the Use of Specified Road Sections under the Prepaid Toll Regime and under the Postpaid Toll Regime,
  • signing Contracts on the Provision of the On-Board,
  • On-Board Unit provision,
  • receiving securing of the liability of toll payment and the liability of returning and not damaging the On-Board Unit including its accessories,
  • mediation of fixed installation of the On-Board Unit,
  • replacement of damaged or non-functioning On-Board Unit by a functioning one including the receipt of potential additional payment for the On-Board Unit price, if the On-Board Unit damage was caused by the Vehicle Operator or Driver,
  • taking back the On-Board Unit including the receipt of application for refunding the deposit for the On-Board Unit to the customer if the claim is assumed i.e. there are no arrears recorded and the On-Board Unit is returned non-damaged and fully functioning
  • receipt of prepaid toll (credit),
  • refunding of unused prepaid toll,
  • receipt of supplementary toll,
  • providing the statement of toll transactions in hardcopy or electronic form,
  • advisory on Electronic Toll Collection,
  • receipt of reports on technical problems,
  • receipt and solving of complaints, claims and suggestions.
     
Town,
Address
In the building of
Phone
GPS coordinates Opening hours
No. of parking places
Trenčín,
Bratislavská 36, 911 74
OLD HEROLD s.r.o.
00421 32 744 3154
48°53'56.26" N 18°1'49.88" E
(48.89896 18.03052)
MO - FRI: 08:00 - 16:00
>2
Košice,
Rastislavova 106, 042 01
UND-03 a.s. Košice
00421 55 622 7261
48°41'30.86" N 21°15'43.51" E
(48.69191 21.26209)
MO -FRI: 08:00 - 16:00
>2

Banská Bystrica,
Zvolenská cesta 14, 974 05
 

Business center

00421 914 326 053

48°42'27.88" N 19°8'11.4" E
(48.7075 19.1364)
MO -FRI: 08:00 - 16:00
>2
Trnava,
Nitrianska 5, 917 54
TRUCK CENTRUM Trnavská NAD
00421 33 534 0099
48°21'50.24" N 17°36'25.50" E
(48.36396 17.60708)
MO -FRI: 08:00 - 16:00
>2
Žilina,
Kragujevská 9, 010 65
SUAR s.r.o. Žilina
00421 41 562 3345
49°13'38.65" N 18°43'23.54" E
(49.22740 18.72321)
MO -FRI: 08:00 - 16:00
>2
Nitra,
Bratislavská 3, 950 47
NAD Nitra, a.s.
00421 37 651 8913
48°18'51.75" N 18°3'48.07" E
(48.31438 18.06335)
MO - FRI: 08:00 - 16:00
>2
Prešov,
Jilemnického 4, 080 69
SAD Prešov
00421 51 452 5301
48°58'35.52" N 21°14'45.04" E
(48.97653 21.24584)
MO - FRI: 08:00 - 16:00
>2
Bratislava,
Studená 5, 821 04
00421 2 436 40 726
48°10'51.2" N 17°10'44" E
(48.18089 17.17889)
MO -FRI: 08:00 - 16:00
>2

 

You can at the same time display the sales network points on the toll road network map.

 

Return of the On-Board Unit

The procedure for returning the OBU on time and without complications, or exposure to contractual penalties.

FAQ

List of the most frequently asked questions regarding the registration in the electronic toll collection system...

Downloads

Legal, business operational and technical documents for download or the User Manual of the Customer Zone of the Web Portal www.emyto.sk