Customer Service Line

+421 2 35 111 111


The Customer Service Line provides its services on a NON-STOP basis on the phone No. 00421235111111. The operators will be pleased to answer your questions relating to the Electronic Toll Collection, receive the reports on technical failures or record your suggestions or complaints.

After a detailed verification of the calling person they will provide also information about the details of the final settlement of payments or statement of Toll transactions. The operators speaking Slovak, English and German are available on a NON-STOP basis and the operators speaking Russian, Polish and Hungarian are available anytime between 06:00 a.m. and 10:00 p.m.


Return of the On-Board Unit

The procedure for returning the OBU on time and without complications, or exposure to contractual penalties.


List of the most frequently asked questions regarding the registration in the electronic toll collection system...


Legal, business operational and technical documents for download or the User Manual of the Customer Zone of the Web Portal