Frequently asked questions

From 24 November 2026, new subpages will gradually be added to this section of the information portal, providing detailed information on customer services, in particular toll payment options, Toll Account management and other services available under the prepaid toll regime within the new electronic toll system of the Slovak Republic. Separate subpages will also cover individual customer service channels, in particular the My Toll customer zone, the customer service line and customer service points. Information on the availability of each channel and the range of services provided through these channels will also be added.

From 24 November 2026, a subpage with a list of customer service points will also be added here, where, from 1 December 2026, it will be possible to register vehicles in person for the new toll system.


Frequently Asked Questions

During October 2026, this subpage will be gradually updated with an overview of the most frequently asked questions and answers relating to changes in the electronic toll system of the Slovak Republic from 1 January 2027. The questions and answers will be organised by topic.

If you cannot find an answer to your question, please contact the Customer Service Line of the new Toll Service Provider. Information on its availability and supported languages can be found on the Contacts page.
 

Changes in Electronic Toll Collection and Key Dates

What will change in the electronic toll system from 1 January 2027?

From 1 January 2027, toll collection in the Slovak Republic will continue through a new electronic toll system. The new system will be owned by Národná diaľničná spoločnosť, a.s., which will remain the Toll Collection Administrator. Toll services under the prepaid toll regime, including vehicle registration, the provision of new on-board units and customer support, will be provided by CzechToll s.r.o. as the Toll Service Provider.

For vehicle operators who will use the new electronic toll system from 2027, this will primarily mean registering one or more vehicles in the new system, entering into new contractual arrangements and obtaining new on-board units.

What will remain unchanged from 1 January 2027?

The basic principles of electronic toll collection in Slovakia will remain unchanged. There will be no change to the toll collection technology, the method of calculating tolls, toll rates, the network of specified road sections or the categories of vehicles subject to toll payment. Vehicles subject to toll payment must continue to be registered in the electronic toll system and equipped with an on-board unit before travelling on specified road sections.

How long will the current toll system remain in operation?

The current electronic toll system will remain in normal operation until 31 December 2026. This means that all of its services will continue to be provided without change until that date, and the current on-board units must continue to be used for journeys under the current system.

Do I need to do anything now?

No. In connection with the new electronic toll system, you do not need to take any action at this stage. Continue to use the current electronic toll system and its services in the same way as before.

Towards the end of the year, however, as part of the transition to the new electronic toll system, you will need to pre-register your vehicle or vehicles and obtain new on-board units for them. Vehicle pre-registration for the new toll system will begin on 1 December 2026. 

When can I register for the new electronic toll system?

From 1 December 2026. Vehicle registration will be available either online through the new My Toll customer area, available on this portal (www.emyto.sk) from 1 December 2026, or in person at selected customer service points. As part of the registration process, you will also be able to obtain new on-board units for registered vehicles. However, these may be used for journeys in the new electronic toll system from 1 January 2027 at the earliest. 

Do I need to have my vehicles registered by 1 January 2027?

What matters is not 1 January 2027 itself, but the first journey on specified road sections in the new electronic toll system. We therefore recommend registering your vehicles well in advance of their first journey in 2027. Before that journey, each vehicle subject to toll payment must be registered in the new system and equipped with a new on-board unit.

When and where can I find out more about the new electronic toll system and its services?

Detailed information on registration and the required documents, contractual arrangements, new on-board units, toll payment options, toll account management and customer services will be published on this information portal from 24 November 2026.